Question 1

How far in advance should I book?

Accepted Answer

We recommend booking 2-4 weeks in advance, especially for weekend events. However, we can often accommodate last-minute bookings if available. Popular dates like prom season and graduation fill up quickly, so earlier is better!

Question 2

Do you require a deposit?

Accepted Answer

Yes, we require a 50% deposit to secure your booking, with the balance due on your event date. We accept cash, check, Venmo, and all major credit cards.

Question 3

Are there any additional fees?

Accepted Answer

Our service fees are transparent with no hidden costs.

Question 4

How long does setup take?

Accepted Answer

We typically arrive 30-45 minutes before your event start time to set up. Setup usually takes 15-30 minutes depending on the package and venue layout.

Question 5

How much space do you need?

Accepted Answer

We need about 8x8 feet of space for our standard setup, plus access to a standard electrical outlet. For AI booth setups, we prefer 10x10 feet to accommodate the green screen and lighting.

Question 6

Can you set up outdoors?

Accepted Answer

Yes! We love outdoor events. We just need protection from direct sunlight and rain, plus access to power. We can provide a tent for an additional fee if needed.

Question 7

How quickly are trading cards printed?

Accepted Answer

Cards are printed quickly! Our high-speed printers produce professional-quality trading cards in about 15-20 seconds per card, then we assemble them for guests to take home.

Question 8

Can we customize the card designs?

Accepted Answer

Absolutely! We offer multiple template options and can customize cards with event details, team names, stats, or special messages. Custom branding is available for an additional fee.

Question 9

When do we get the digital photos?

Accepted Answer

All high-resolution digital photos are delivered within 48 hours via a private online gallery. Rush delivery (24 hours) is available upon request.

Question 10

What photo formats do you provide?

Accepted Answer

We provide high-resolution JPEG files suitable for printing and sharing. All photos are professionally edited and color-corrected before delivery.

Question 11

Can guests share photos on social media?

Accepted Answer

Yes! Our enhanced packages include instant social media sharing capabilities. Guests can immediately post to Instagram, Facebook, or text photos to themselves.

Question 12

What themes do you offer?

Accepted Answer

Our popular themes include Sports Champions, Wild West Adventure, Hollywood Glam, Superhero Squad, and Princess & Knights. We can also create custom themes for your specific event!

Question 13

Do you provide props?

Accepted Answer

Yes! All packages include a selection of fun props. Our premium packages feature expanded prop collections themed to your event.

Question 14

Can you handle large corporate events?

Accepted Answer

Absolutely! We've served corporate events with 500+ attendees. For large events, we can provide multiple stations or extended hours to ensure everyone gets their trading card.

Question 15

Are your services appropriate for all ages?

Accepted Answer

Yes! From 5-year-old birthday parties to 95-year-old anniversary celebrations, our AI Photo Booths and trading card booths are fun for all ages. We adjust our approach based on your crowd.

Question 16

Do you work with wedding planners?

Accepted Answer

We love working with wedding planners! We're experienced in coordinating with other vendors and following wedding day timelines. We have preferred vendor relationships with many local planners.

Frequently Asked Questions

Booking & Information

Event Setup & Timing

Trading Cards & Photos

Event Types & Themes

By the Numbers

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